Money Blog
We love green cash

Archive for the ‘customer-service’ Category

Make Extra Money Online Even if you Do not Know Anything About the Net

Who in his right mind does not want to make a little extra money, if that is possible? Look around you – even multi-billionaires never stop earning – even though they have enough to feed several generation down the line. Everybody needs a little extra. Don’t you do so, too?

There are many ways to earn a little extra over the salary you earn – and many people adopt such methods to supplement their income. This could a second job, weekend jobs, doing overtime, taking up consultancy, becoming a cottage-entrepreneur, using the Internet to earn money online.

This article will focus on how to make this extra money online. There are many ways, which you could use as Read the rest of this entry »

No Comments

Loyalty is Built Through C.a.r.i.n.g. Service

Voicemail, automated phone systems, email and other technology have replaced the personal touch when it comes to customer service. Customer frustrations are on the rise. Their number one complaint is that no one really seems to care anymore.

Your customer can tell the difference between satisfactory service and caring service. Satisfactory service is what most customers expect. This type of service focuses on completing a task rather than building a relationship with the customer.

The market often talks of customer satisfaction, a deceptive phrase because it sounds better than it is. Would you have wanted a grade of satisfactory in school? Probably not. Satisfactory implies adequate, good enough and acceptable. Customers who are merely satisfied with Read the rest of this entry »

No Comments

Buy Black, But Don’t Lower Your Expectations

After having a great meal at a local Black-owned-and-operated restaurant, I decided to go home and watch a DVD movie. The movie, Undercover Brother, a Universal, Imagine Entertainment release staring comedian Eddie Griffin, was about the on-again off-again struggles of the Black man’s effort to build an infrastructure within today’s society that provides growth, wealth and independence.

 

Originally published in Minnesota Spokesman-Recorder, 9/19/2007

The goal of the Undercover Brother was to hinder the efforts of “The Man” (the White man) from sabotaging the wealth, growth and independence of the Black race in America. The DVD was a comedy.

 

My point? For many years, we as a people have neglected to follow the path of growth and independence, settling for levels Read the rest of this entry »

No Comments